Category Archives: Uncategorized

Recognize: The Importance Of Nuanced Delivery

Harvard Business Review – Professional Transitions “The Rise of AI Makes Emotional Intelligence More Important” Megan Beck Barry Libert FEBRUARY 15, 2017 “The booming growth of machine learning and artificial intelligence (AI), like most transformational technologies …  It’s exciting to … Continue reading

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Some Thank Yous

This is a special time of year for remembering all there is to be grateful for.  As part of that, I give thanks for friends and colleagues who make our professions and lives more fulfilling. I am thankful for your … Continue reading

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On my grateful list

During this month of Thanksgiving, I have been reflecting on the things I am most grateful for. One of the greatest is our talented and dedicated community of peace makers and problem solvers. Thank you for the work you do … Continue reading

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Could Predictive Intelligence Provide a Win-Win For Employers and Employees?

A version of the following article appeared in the September 2016 issue (pp.20–21) of Harvard Business Review. Why People Quit Their Jobs Some find value in “predictive intelligence because it helps … reduce clients’ attrition—and spot things that may be … Continue reading

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It’s Never Too Late, or Too Early

Anytime there is more than one possible outcome, the option of a negotiated resolution always exists. So the next time you’re asked, “When is it possible to mediate” or “When is a good time,” the simple answer is, “Anytime both … Continue reading

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